It is easy to assume that workers notice every hazard around them—especially hazards they have encountered many times.

A load falls from a shelf but misses the worker below. A vehicle stops seconds before striking a pedestrian. An employee slips but manages to regain balance.

Firefighters, paramedics, rescue teams, and other emergency-service professionals regularly work in uncertain, fast-changing, and high-pressure environments.

Workplace training is essential. It gives employees the knowledge, procedures, and technical skills they need to perform their roles safely and effectively.